Winter Protection

Winter Protection is needed for orders in areas with daytime temps below 50°F. Shipping may be delayed if temps fall under 0°F, and you'll be notified.

Orders without Winter Protection won’t qualify for refunds or replacements if temperatures drop below 50°F.

+
This product has multiple variants. The options may be chosen on the product page

quick plant care guide

Product Information

Information

  • Botanical Name: Hoya bilobata Schltr.
  • Common Name(s): Wax plant or porcelain flower

Hoya Bilobata: The Delicate Tropical Cascade

Hoya Bilobata is a charming and compact tropical plant admired for its small, rounded leaves and graceful trailing vines. Its semi-succulent foliage is a soft green with subtle red undertones that become more pronounced in bright light. Native to the Philippines, this easy-care plant thrives in moderate humidity and indirect light, making it perfect for hanging baskets or shelves where its vines can elegantly cascade. When happy, Hoya Bilobata produces clusters of small, star-shaped pink flowers with a delightful fragrance. This lovely hoya adds a gentle, natural beauty to indoor spaces, ideal for plant lovers seeking a low-maintenance yet captivating addition.

Complete Care Guide for Hoya Bilobata

Hoya Bilobata, often referred to as the “Hoya Wax Plant,” is a delightful, low-maintenance trailing plant with small, slightly fuzzy leaves and dainty clusters of pink and red flowers. This unique plant is native to the tropical regions of Southeast Asia and is highly valued for its lush foliage and charming blooms. Hoya Bilobata can be an ideal addition for plant lovers seeking an attractive, cascading plant for shelves or hanging baskets. Here’s a detailed guide to help you care for and enjoy your Hoya Bilobata.


1. Light Requirements

  • Bright, Indirect Light: Hoya Bilobata prefers bright, indirect light for optimal growth and flowering. An east or west-facing window is ideal, where the plant can receive filtered sunlight.
  • Tolerates Lower Light: While it can adapt to lower light, this will likely slow growth and reduce blooming. Avoid direct, intense sunlight, which can scorch the leaves.

2. Watering

  • Let Soil Dry Between Waterings: Water your Hoya Bilobata when the top inch of soil feels dry. Allow the soil to dry slightly between waterings, as this plant is susceptible to root rot if overwatered.
  • Water Sparingly in Winter: During colder months, reduce watering as the plant enters a period of slower growth.

3. Temperature

  • Warm, Consistent Temperatures: Hoya Bilobata thrives in temperatures between 60-80°F (16-27°C). Keep it away from cold drafts and sudden temperature fluctuations.
  • Minimum Temperature of 50°F (10°C): This Hoya does not tolerate frost, so it should be kept indoors or in warm conditions if grown in cooler climates.

4. Humidity

  • Moderate to High Humidity: Hoya Bilobata appreciates moderate to high humidity levels, ideally around 50-60%. This can be achieved naturally in more humid environments or with the help of a humidifier in drier climates.
  • Misting: Light misting can help boost humidity but is not necessary if humidity is otherwise maintained.

5. Soil Requirements

  • Well-Draining Potting Mix: Use a well-draining potting mix that mimics the plant’s natural epiphytic environment. A blend of orchid bark, perlite, and peat or coco coir works well.
  • Avoid Dense Soils: Dense soils can lead to poor drainage and root rot, so avoid using heavy mixes that retain excess moisture.

6. Fertilizing

  • Feed During Active Growth: Fertilize your Hoya Bilobata every 4-6 weeks in the growing season (spring and summer) with a balanced, water-soluble fertilizer diluted to half strength. Fertilizers high in phosphorus may help encourage blooming.
  • Stop Fertilizing in Fall and Winter: During fall and winter, reduce or stop fertilization as the plant’s growth naturally slows down.

7. Pruning and Maintenance

  • Minimal Pruning Needed: Hoya Bilobata is a low-maintenance plant that requires minimal pruning. Trim back any dead or damaged leaves to maintain its appearance.
  • Avoid Removing Old Stems: Blooms typically appear on older stems, so avoid pruning these if you want to encourage flowering.

8. Propagation

  • Stem Cuttings: Propagate Hoya Bilobata through stem cuttings. Take a cutting with at least two nodes and place it in water or a well-draining soil mix until roots develop.
  • Best Time for Propagation: Spring and summer are the best seasons for propagation, as the plant is actively growing.

9. Common Issues and Solutions

  • Yellowing Leaves: This can be due to overwatering, poor drainage, or insufficient light. Check your watering habits and light exposure, adjusting as necessary.
  • Pests: Hoyas can attract pests like mealybugs, aphids, and spider mites. Inspect your plant regularly and treat infestations promptly with insecticidal soap or neem oil.
  • No Flowers: Hoya Bilobata may not flower if it does not receive enough light or if it is pruned too heavily. Make sure the plant is in a bright location and avoid pruning flower stems.

10. Repotting

  • Repot Every 2-3 Years: Repot your Hoya Bilobata every 2-3 years or when it becomes root-bound. Choose a pot that is only slightly larger than the current one, as Hoyas tend to bloom more readily when slightly pot-bound.
  • Use Fresh Potting Mix: When repotting, refresh the soil with a well-draining mix to promote healthy growth.

Summary Care Tips

  • Light: Bright, indirect light; tolerates lower light but may not flower as readily.
  • Water: Let the top inch of soil dry before watering; water sparingly in winter.
  • Temperature: Ideal temperatures are 60-80°F (16-27°C); avoid temperatures below 50°F (10°C).
  • Humidity: Moderate to high humidity (50-60%); mist lightly if needed.
  • Soil: Use a well-draining potting mix with orchid bark, perlite, and peat or coco coir.
  • Fertilizer: Feed every 4-6 weeks in spring and summer; use a high-phosphorus fertilizer to encourage blooms.

With the right care, your Hoya Bilobata can flourish and become a charming, easygoing addition to your home, with its cascading foliage and occasional blooms bringing a tropical touch to your space. The key to success is providing consistent light, maintaining moderate humidity, and watering only when needed—allowing this lovely Hoya to thrive.

FAQ

Certainly, each plant is delivered with a Nursery Pot only. You have the flexibility to choose your preferred pot and repot the plant upon arrival.

If your region experiences cold temperatures below 50°F, consider our "Winter Plant Shipping Protection" to safeguard your plant from cold-related damage.

Please take note of the following:

  • Winter Protection is essential for orders in areas with daytime temperatures below 50°F. If temperatures plummet below 0°F, we'll postpone shipping until conditions improve, and we'll notify you accordingly.

  • Orders lacking Winter Protection may be canceled if temperatures in your area dip below 50°F.

  • Without "Winter Plant Shipping Protection," we cannot offer refunds or replacements for cold-related plant damage. Your plant's well-being is our priority.

+
This product has multiple variants. The options may be chosen on the product page

Shipping within the USA:

At UrbanPlantNook, we provide nationwide shipping services. Utilizing specially designed plant packaging, we expedite the delivery of plants across the country. Through rigorous testing and refinement, we have developed a winning formula to ensure the highest quality plants upon delivery.

We’ve established reliable partnerships with USPS to facilitate the delivery of plants throughout North America. We are so confident in these partnerships that we guarantee your plants will arrive in excellent condition.

Order Processing:

We maintain year-round shipping, unaffected by local weather conditions. Typically, your order is processed within 1-2 business days from the date of your order placement. Once we’ve shipped your order, you will promptly receive an USPS Tracking Number to track the delivery progress in detail.

Shipping Fees:

Our shipping fees are straightforward. At checkout, you will be charged a flat rate of $9.99 for all orders, regardless of their size and location in the United Stated. However, we also have a fantastic offer: if your order total exceeds $50, you qualify for free shipping.

  • Flat Shipping Rate $9.99 for order under $49.99
  • Free shipping for order more than $50.00

Note: If your order is $50.00 or above, please choose the free shipping method during the checkout process.

Delivery Timeline:

Your parcel is expected to reach your doorstep within a span of 3-5 working days. It’s important to note that the precise delivery timeframe depends on the USPS Delivery Schedule, over which we have limited control. However, rest assured that as soon as your order is dispatched, you will receive a USPS Tracking Number for real-time monitoring.

Our Guarantee:

We take meticulous care in packaging our plants to ensure they arrive in pristine condition. Every plant comes with a 30-days guarantee, providing coverage in case it arrives damaged. If you encounter any issues with your order, please don’t hesitate to reach out to us via email.

We stand firmly behind our products and aim for your complete satisfaction. When you purchase plants from UrbanPlantNook, you can do so with confidence, knowing that your purchase is risk-free.

International Shipping:

As of now, we are only able to provide shipping services within the United States.

Absolutely, we offer a shipping guarantee. We carefully pack each plant in a sturdy carton box to ensure safe delivery. In the rare event of shipping damage, you have a 7-day window to request a refund or replacement. For more detail, please check our Return & Refund & Replacement Policy

We meticulously package our plants for safe delivery in custom-fitted, sturdy carton boxes. These boxes are designed to prevent any shifting during shipment, ensuring your plants arrive in excellent condition. For detailed packaging information, please refer to this link: Our Packing Process

Certainly, should you wish to make changes or cancel your order, kindly reach out within 12 hours of order confirmation. Once your order reaches the "Packing" status, it becomes unmodifiable. For further information, please refer to this page: Order Cancellation & Modification Policy

If you're unsure about your USDA Zone, you can find it by following this link: USDA Zone Map

Hoya Bilobata

$39.99

30-Days Guarantee

We take meticulous care in packaging our plants to ensure they arrive in pristine condition. Every plant comes with a 30-days guarantee, providing coverage in case it arrives damaged. If you encounter any issues with your order, please don’t hesitate to reach out to us via email: support@urbanplantnook.com because we will send you a replacement plant or offer a refund. 

learn more about our packing process

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quick plant care guide

Product Information

Information

  • Botanical Name: Hoya bilobata Schltr.
  • Common Name(s): Wax plant or porcelain flower

Hoya Bilobata: The Delicate Tropical Cascade

Hoya Bilobata is a charming and compact tropical plant admired for its small, rounded leaves and graceful trailing vines. Its semi-succulent foliage is a soft green with subtle red undertones that become more pronounced in bright light. Native to the Philippines, this easy-care plant thrives in moderate humidity and indirect light, making it perfect for hanging baskets or shelves where its vines can elegantly cascade. When happy, Hoya Bilobata produces clusters of small, star-shaped pink flowers with a delightful fragrance. This lovely hoya adds a gentle, natural beauty to indoor spaces, ideal for plant lovers seeking a low-maintenance yet captivating addition.

Complete Care Guide for Hoya Bilobata

Hoya Bilobata, often referred to as the “Hoya Wax Plant,” is a delightful, low-maintenance trailing plant with small, slightly fuzzy leaves and dainty clusters of pink and red flowers. This unique plant is native to the tropical regions of Southeast Asia and is highly valued for its lush foliage and charming blooms. Hoya Bilobata can be an ideal addition for plant lovers seeking an attractive, cascading plant for shelves or hanging baskets. Here’s a detailed guide to help you care for and enjoy your Hoya Bilobata.


1. Light Requirements

  • Bright, Indirect Light: Hoya Bilobata prefers bright, indirect light for optimal growth and flowering. An east or west-facing window is ideal, where the plant can receive filtered sunlight.
  • Tolerates Lower Light: While it can adapt to lower light, this will likely slow growth and reduce blooming. Avoid direct, intense sunlight, which can scorch the leaves.

2. Watering

  • Let Soil Dry Between Waterings: Water your Hoya Bilobata when the top inch of soil feels dry. Allow the soil to dry slightly between waterings, as this plant is susceptible to root rot if overwatered.
  • Water Sparingly in Winter: During colder months, reduce watering as the plant enters a period of slower growth.

3. Temperature

  • Warm, Consistent Temperatures: Hoya Bilobata thrives in temperatures between 60-80°F (16-27°C). Keep it away from cold drafts and sudden temperature fluctuations.
  • Minimum Temperature of 50°F (10°C): This Hoya does not tolerate frost, so it should be kept indoors or in warm conditions if grown in cooler climates.

4. Humidity

  • Moderate to High Humidity: Hoya Bilobata appreciates moderate to high humidity levels, ideally around 50-60%. This can be achieved naturally in more humid environments or with the help of a humidifier in drier climates.
  • Misting: Light misting can help boost humidity but is not necessary if humidity is otherwise maintained.

5. Soil Requirements

  • Well-Draining Potting Mix: Use a well-draining potting mix that mimics the plant’s natural epiphytic environment. A blend of orchid bark, perlite, and peat or coco coir works well.
  • Avoid Dense Soils: Dense soils can lead to poor drainage and root rot, so avoid using heavy mixes that retain excess moisture.

6. Fertilizing

  • Feed During Active Growth: Fertilize your Hoya Bilobata every 4-6 weeks in the growing season (spring and summer) with a balanced, water-soluble fertilizer diluted to half strength. Fertilizers high in phosphorus may help encourage blooming.
  • Stop Fertilizing in Fall and Winter: During fall and winter, reduce or stop fertilization as the plant’s growth naturally slows down.

7. Pruning and Maintenance

  • Minimal Pruning Needed: Hoya Bilobata is a low-maintenance plant that requires minimal pruning. Trim back any dead or damaged leaves to maintain its appearance.
  • Avoid Removing Old Stems: Blooms typically appear on older stems, so avoid pruning these if you want to encourage flowering.

8. Propagation

  • Stem Cuttings: Propagate Hoya Bilobata through stem cuttings. Take a cutting with at least two nodes and place it in water or a well-draining soil mix until roots develop.
  • Best Time for Propagation: Spring and summer are the best seasons for propagation, as the plant is actively growing.

9. Common Issues and Solutions

  • Yellowing Leaves: This can be due to overwatering, poor drainage, or insufficient light. Check your watering habits and light exposure, adjusting as necessary.
  • Pests: Hoyas can attract pests like mealybugs, aphids, and spider mites. Inspect your plant regularly and treat infestations promptly with insecticidal soap or neem oil.
  • No Flowers: Hoya Bilobata may not flower if it does not receive enough light or if it is pruned too heavily. Make sure the plant is in a bright location and avoid pruning flower stems.

10. Repotting

  • Repot Every 2-3 Years: Repot your Hoya Bilobata every 2-3 years or when it becomes root-bound. Choose a pot that is only slightly larger than the current one, as Hoyas tend to bloom more readily when slightly pot-bound.
  • Use Fresh Potting Mix: When repotting, refresh the soil with a well-draining mix to promote healthy growth.

Summary Care Tips

  • Light: Bright, indirect light; tolerates lower light but may not flower as readily.
  • Water: Let the top inch of soil dry before watering; water sparingly in winter.
  • Temperature: Ideal temperatures are 60-80°F (16-27°C); avoid temperatures below 50°F (10°C).
  • Humidity: Moderate to high humidity (50-60%); mist lightly if needed.
  • Soil: Use a well-draining potting mix with orchid bark, perlite, and peat or coco coir.
  • Fertilizer: Feed every 4-6 weeks in spring and summer; use a high-phosphorus fertilizer to encourage blooms.

With the right care, your Hoya Bilobata can flourish and become a charming, easygoing addition to your home, with its cascading foliage and occasional blooms bringing a tropical touch to your space. The key to success is providing consistent light, maintaining moderate humidity, and watering only when needed—allowing this lovely Hoya to thrive.

FAQ

Certainly, each plant is delivered with a Nursery Pot only. You have the flexibility to choose your preferred pot and repot the plant upon arrival.

If your region experiences cold temperatures below 50°F, consider our "Winter Plant Shipping Protection" to safeguard your plant from cold-related damage.

Please take note of the following:

  • Winter Protection is essential for orders in areas with daytime temperatures below 50°F. If temperatures plummet below 0°F, we'll postpone shipping until conditions improve, and we'll notify you accordingly.

  • Orders lacking Winter Protection may be canceled if temperatures in your area dip below 50°F.

  • Without "Winter Plant Shipping Protection," we cannot offer refunds or replacements for cold-related plant damage. Your plant's well-being is our priority.

+
This product has multiple variants. The options may be chosen on the product page

Shipping within the USA:

At UrbanPlantNook, we provide nationwide shipping services. Utilizing specially designed plant packaging, we expedite the delivery of plants across the country. Through rigorous testing and refinement, we have developed a winning formula to ensure the highest quality plants upon delivery.

We’ve established reliable partnerships with USPS to facilitate the delivery of plants throughout North America. We are so confident in these partnerships that we guarantee your plants will arrive in excellent condition.

Order Processing:

We maintain year-round shipping, unaffected by local weather conditions. Typically, your order is processed within 1-2 business days from the date of your order placement. Once we’ve shipped your order, you will promptly receive an USPS Tracking Number to track the delivery progress in detail.

Shipping Fees:

Our shipping fees are straightforward. At checkout, you will be charged a flat rate of $9.99 for all orders, regardless of their size and location in the United Stated. However, we also have a fantastic offer: if your order total exceeds $50, you qualify for free shipping.

  • Flat Shipping Rate $9.99 for order under $49.99
  • Free shipping for order more than $50.00

Note: If your order is $50.00 or above, please choose the free shipping method during the checkout process.

Delivery Timeline:

Your parcel is expected to reach your doorstep within a span of 3-5 working days. It’s important to note that the precise delivery timeframe depends on the USPS Delivery Schedule, over which we have limited control. However, rest assured that as soon as your order is dispatched, you will receive a USPS Tracking Number for real-time monitoring.

Our Guarantee:

We take meticulous care in packaging our plants to ensure they arrive in pristine condition. Every plant comes with a 30-days guarantee, providing coverage in case it arrives damaged. If you encounter any issues with your order, please don’t hesitate to reach out to us via email.

We stand firmly behind our products and aim for your complete satisfaction. When you purchase plants from UrbanPlantNook, you can do so with confidence, knowing that your purchase is risk-free.

International Shipping:

As of now, we are only able to provide shipping services within the United States.

Absolutely, we offer a shipping guarantee. We carefully pack each plant in a sturdy carton box to ensure safe delivery. In the rare event of shipping damage, you have a 7-day window to request a refund or replacement. For more detail, please check our Return & Refund & Replacement Policy

We meticulously package our plants for safe delivery in custom-fitted, sturdy carton boxes. These boxes are designed to prevent any shifting during shipment, ensuring your plants arrive in excellent condition. For detailed packaging information, please refer to this link: Our Packing Process

Certainly, should you wish to make changes or cancel your order, kindly reach out within 12 hours of order confirmation. Once your order reaches the "Packing" status, it becomes unmodifiable. For further information, please refer to this page: Order Cancellation & Modification Policy

If you're unsure about your USDA Zone, you can find it by following this link: USDA Zone Map

Hoya Bilobata

$39.99

Winter Protection

Winter Protection is needed for orders in areas with daytime temps below 50°F. Shipping may be delayed if temps fall under 0°F, and you'll be notified.

Orders without Winter Protection won’t qualify for refunds or replacements if temperatures drop below 50°F.

+
This product has multiple variants. The options may be chosen on the product page

Winter Protection

Winter Protection is needed for orders in areas with daytime temps below 50°F. Shipping may be delayed if temps fall under 0°F, and you'll be notified.

Orders without Winter Protection won’t qualify for refunds or replacements if temperatures drop below 50°F.

quick plant care guide

Product Information

Information

  • Botanical Name: Hoya bilobata Schltr.
  • Common Name(s): Wax plant or porcelain flower

Hoya Bilobata: The Delicate Tropical Cascade

Hoya Bilobata is a charming and compact tropical plant admired for its small, rounded leaves and graceful trailing vines. Its semi-succulent foliage is a soft green with subtle red undertones that become more pronounced in bright light. Native to the Philippines, this easy-care plant thrives in moderate humidity and indirect light, making it perfect for hanging baskets or shelves where its vines can elegantly cascade. When happy, Hoya Bilobata produces clusters of small, star-shaped pink flowers with a delightful fragrance. This lovely hoya adds a gentle, natural beauty to indoor spaces, ideal for plant lovers seeking a low-maintenance yet captivating addition.

Complete Care Guide for Hoya Bilobata

Hoya Bilobata, often referred to as the “Hoya Wax Plant,” is a delightful, low-maintenance trailing plant with small, slightly fuzzy leaves and dainty clusters of pink and red flowers. This unique plant is native to the tropical regions of Southeast Asia and is highly valued for its lush foliage and charming blooms. Hoya Bilobata can be an ideal addition for plant lovers seeking an attractive, cascading plant for shelves or hanging baskets. Here’s a detailed guide to help you care for and enjoy your Hoya Bilobata.


1. Light Requirements

  • Bright, Indirect Light: Hoya Bilobata prefers bright, indirect light for optimal growth and flowering. An east or west-facing window is ideal, where the plant can receive filtered sunlight.
  • Tolerates Lower Light: While it can adapt to lower light, this will likely slow growth and reduce blooming. Avoid direct, intense sunlight, which can scorch the leaves.

2. Watering

  • Let Soil Dry Between Waterings: Water your Hoya Bilobata when the top inch of soil feels dry. Allow the soil to dry slightly between waterings, as this plant is susceptible to root rot if overwatered.
  • Water Sparingly in Winter: During colder months, reduce watering as the plant enters a period of slower growth.

3. Temperature

  • Warm, Consistent Temperatures: Hoya Bilobata thrives in temperatures between 60-80°F (16-27°C). Keep it away from cold drafts and sudden temperature fluctuations.
  • Minimum Temperature of 50°F (10°C): This Hoya does not tolerate frost, so it should be kept indoors or in warm conditions if grown in cooler climates.

4. Humidity

  • Moderate to High Humidity: Hoya Bilobata appreciates moderate to high humidity levels, ideally around 50-60%. This can be achieved naturally in more humid environments or with the help of a humidifier in drier climates.
  • Misting: Light misting can help boost humidity but is not necessary if humidity is otherwise maintained.

5. Soil Requirements

  • Well-Draining Potting Mix: Use a well-draining potting mix that mimics the plant’s natural epiphytic environment. A blend of orchid bark, perlite, and peat or coco coir works well.
  • Avoid Dense Soils: Dense soils can lead to poor drainage and root rot, so avoid using heavy mixes that retain excess moisture.

6. Fertilizing

  • Feed During Active Growth: Fertilize your Hoya Bilobata every 4-6 weeks in the growing season (spring and summer) with a balanced, water-soluble fertilizer diluted to half strength. Fertilizers high in phosphorus may help encourage blooming.
  • Stop Fertilizing in Fall and Winter: During fall and winter, reduce or stop fertilization as the plant’s growth naturally slows down.

7. Pruning and Maintenance

  • Minimal Pruning Needed: Hoya Bilobata is a low-maintenance plant that requires minimal pruning. Trim back any dead or damaged leaves to maintain its appearance.
  • Avoid Removing Old Stems: Blooms typically appear on older stems, so avoid pruning these if you want to encourage flowering.

8. Propagation

  • Stem Cuttings: Propagate Hoya Bilobata through stem cuttings. Take a cutting with at least two nodes and place it in water or a well-draining soil mix until roots develop.
  • Best Time for Propagation: Spring and summer are the best seasons for propagation, as the plant is actively growing.

9. Common Issues and Solutions

  • Yellowing Leaves: This can be due to overwatering, poor drainage, or insufficient light. Check your watering habits and light exposure, adjusting as necessary.
  • Pests: Hoyas can attract pests like mealybugs, aphids, and spider mites. Inspect your plant regularly and treat infestations promptly with insecticidal soap or neem oil.
  • No Flowers: Hoya Bilobata may not flower if it does not receive enough light or if it is pruned too heavily. Make sure the plant is in a bright location and avoid pruning flower stems.

10. Repotting

  • Repot Every 2-3 Years: Repot your Hoya Bilobata every 2-3 years or when it becomes root-bound. Choose a pot that is only slightly larger than the current one, as Hoyas tend to bloom more readily when slightly pot-bound.
  • Use Fresh Potting Mix: When repotting, refresh the soil with a well-draining mix to promote healthy growth.

Summary Care Tips

  • Light: Bright, indirect light; tolerates lower light but may not flower as readily.
  • Water: Let the top inch of soil dry before watering; water sparingly in winter.
  • Temperature: Ideal temperatures are 60-80°F (16-27°C); avoid temperatures below 50°F (10°C).
  • Humidity: Moderate to high humidity (50-60%); mist lightly if needed.
  • Soil: Use a well-draining potting mix with orchid bark, perlite, and peat or coco coir.
  • Fertilizer: Feed every 4-6 weeks in spring and summer; use a high-phosphorus fertilizer to encourage blooms.

With the right care, your Hoya Bilobata can flourish and become a charming, easygoing addition to your home, with its cascading foliage and occasional blooms bringing a tropical touch to your space. The key to success is providing consistent light, maintaining moderate humidity, and watering only when needed—allowing this lovely Hoya to thrive.

30-Days Guarantee

We take meticulous care in packaging our plants to ensure they arrive in pristine condition. Every plant comes with a 30-days guarantee, providing coverage in case it arrives damaged. If you encounter any issues with your order, please don’t hesitate to reach out to us via email: support@urbanplantnook.com because we will send you a replacement plant or offer a refund. 

learn more about our packing process

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