Winter Protection

Winter Protection is needed for orders in areas with daytime temps below 50°F. Shipping may be delayed if temps fall under 0°F, and you'll be notified.

Orders without Winter Protection won’t qualify for refunds or replacements if temperatures drop below 50°F.

+
This product has multiple variants. The options may be chosen on the product page

quick plant care guide

Product Information

Information

  • Botanical Name: Phalaenopsis amabilis
  • Common Names: Moon Orchid, Moth Orchid, The Lovely Phalaenopsis

Orchid Orange Phalaenopsis: A Burst of Tropical Sunset

The Orchid Orange Phalaenopsis, often called the Moth Orchid, is an exotic beauty admired for its vibrant, sunset-hued blooms. Its delicate, long-lasting flowers range from warm shades of orange to coral, bringing a lively, tropical feel to any indoor space. Known for its easy care and stunning visual appeal, this orchid is perfect for beginners and experienced growers alike. Blooming several times a year with the right care, it thrives in bright, indirect light and moderate humidity. The Orchid Orange Phalaenopsis adds elegance and a pop of color, making it a prized choice in any orchid collection.

Complete Care Guide for Orchid Orange Phalaenopsis

The Orchid Orange Phalaenopsis, also known as the Moth Orchid, is admired for its vivid orange blooms that can last for several weeks, adding a striking touch to any indoor space. These orchids are relatively low-maintenance and well-suited to home environments. Here’s everything you need to know to keep your Orange Phalaenopsis thriving and blooming beautifully.


1. Light Requirements

  • Bright, Indirect Light: Place your orchid in a spot with bright, indirect light, such as an east or west-facing window. It needs ample light to bloom but should avoid direct sunlight, which can scorch the leaves.
  • Insufficient Light Effects: If the plant doesn’t bloom or its leaves turn dark green, it may need more light. Consider moving it to a brighter spot or supplementing it with a grow light if natural light is limited.

2. Watering

  • Water Sparingly: Water the orchid once a week, ensuring the potting medium is allowed to dry out partially between waterings. Overwatering is a common cause of root rot, so always check the moisture level before watering.
  • Humidity Consideration: Orchids benefit from moderate humidity (40-60%). Mist the leaves occasionally or use a pebble tray with water to help maintain the necessary humidity around the plant.

3. Temperature

  • Ideal Temperature Range: The Orange Phalaenopsis prefers daytime temperatures between 70-80°F (21-27°C) and nighttime temperatures around 60-65°F (15-18°C).
  • Temperature Variation for Blooming: A slight drop in temperature at night can encourage blooming. A temperature difference of about 10°F between day and night helps initiate new flower spikes.

4. Humidity

  • Moderate Humidity: Phalaenopsis orchids love moderate humidity, around 50-60%. If the air in your home is dry, especially during winter, consider placing a humidifier nearby or using a humidity tray.
  • Avoid Excessive Mist on Blooms: While misting is helpful, avoid misting the flowers directly, as excess moisture on blooms can lead to fungal spots or early flower drop.

5. Potting Medium and Soil Requirements

  • Special Orchid Mix: Plant your Phalaenopsis in a well-draining orchid mix. These mixes typically include bark, perlite, and charcoal, allowing for adequate air circulation around the roots.
  • Repot Every 1-2 Years: Repot every 1-2 years to refresh the potting medium and prevent root rot. Choose a clear pot for easy monitoring of root health, as healthy orchid roots should be green when moist and silvery when dry.

6. Fertilizing

  • Feed Regularly During Growth: Fertilize every two weeks during the growing season (spring and summer) with a balanced, diluted orchid fertilizer. Switch to once-a-month feeding in the fall and winter.
  • Flush Between Feedings: To prevent salt buildup in the potting medium, flush the plant’s roots with plain water once a month.

7. Pruning and Maintenance

  • Trim Spent Blooms: Once flowers fade, trim the flower spike just above a visible node. This encourages new growth and the possibility of another blooming cycle.
  • Check Root Health: Occasionally check the roots for any signs of rot or decay. Remove any mushy, brown roots with clean scissors to maintain plant health.

8. Propagation

  • Keikis: Phalaenopsis orchids sometimes produce “keikis,” or baby plants, from the nodes on the flower spike. Once the keiki has a few roots of its own, it can be carefully removed and potted in its own orchid mix.
  • Division Not Possible: Phalaenopsis orchids do not propagate by division, as they grow from a single stem and lack multiple offshoots.

9. Common Issues and Solutions

  • Root Rot: Overwatering is the primary cause of root rot in orchids. Ensure that the potting medium is allowed to dry out between waterings, and avoid letting the roots sit in water.
  • Bud Blast (Bud Drop): Sudden changes in temperature, humidity, or light can cause buds to drop before blooming. Keep environmental conditions as stable as possible to prevent bud blast.
  • Pests: Orchids can attract pests like mealybugs, scale, and aphids. Treat infestations promptly with insecticidal soap or neem oil to avoid spreading.

10. Encouraging Reblooming

  • Temperature Drop for Flower Spikes: To encourage your orchid to rebloom, expose it to a cooler temperature (about 55-60°F or 12-15°C) for a few weeks at night.
  • Maintain High Humidity and Light: Make sure it has access to bright, indirect light and proper humidity levels, as this encourages the production of new flower spikes.

Summary Care Tips

  • Light: Bright, indirect light; avoid direct sun.
  • Water: Water weekly; let the potting medium dry slightly between waterings.
  • Temperature: 70-80°F (21-27°C) during the day; 60-65°F (15-18°C) at night.
  • Humidity: Moderate humidity (50-60%); mist or use a pebble tray if needed.
  • Soil: Use a well-draining orchid mix.
  • Fertilizer: Every two weeks in spring and summer; monthly in fall and winter.

With its long-lasting blooms and relatively low-maintenance needs, the Orchid Orange Phalaenopsis is an exceptional indoor plant for any orchid lover. By providing consistent light, humidity, and proper watering, you’ll enjoy vibrant, healthy blooms year after year.

FAQ

Certainly, each plant is delivered with a Nursery Pot only. You have the flexibility to choose your preferred pot and repot the plant upon arrival.

If your region experiences cold temperatures below 50°F, consider our "Winter Plant Shipping Protection" to safeguard your plant from cold-related damage.

Please take note of the following:

  • Winter Protection is essential for orders in areas with daytime temperatures below 50°F. If temperatures plummet below 0°F, we'll postpone shipping until conditions improve, and we'll notify you accordingly.

  • Orders lacking Winter Protection may be canceled if temperatures in your area dip below 50°F.

  • Without "Winter Plant Shipping Protection," we cannot offer refunds or replacements for cold-related plant damage. Your plant's well-being is our priority.

+
This product has multiple variants. The options may be chosen on the product page

Shipping within the USA:

At UrbanPlantNook, we provide nationwide shipping services. Utilizing specially designed plant packaging, we expedite the delivery of plants across the country. Through rigorous testing and refinement, we have developed a winning formula to ensure the highest quality plants upon delivery.

We’ve established reliable partnerships with USPS to facilitate the delivery of plants throughout North America. We are so confident in these partnerships that we guarantee your plants will arrive in excellent condition.

Order Processing:

We maintain year-round shipping, unaffected by local weather conditions. Typically, your order is processed within 1-2 business days from the date of your order placement. Once we’ve shipped your order, you will promptly receive an USPS Tracking Number to track the delivery progress in detail.

Shipping Fees:

Our shipping fees are straightforward. At checkout, you will be charged a flat rate of $9.99 for all orders, regardless of their size and location in the United Stated. However, we also have a fantastic offer: if your order total exceeds $50, you qualify for free shipping.

  • Flat Shipping Rate $9.99 for order under $49.99
  • Free shipping for order more than $50.00

Note: If your order is $50.00 or above, please choose the free shipping method during the checkout process.

Delivery Timeline:

Your parcel is expected to reach your doorstep within a span of 3-5 working days. It’s important to note that the precise delivery timeframe depends on the USPS Delivery Schedule, over which we have limited control. However, rest assured that as soon as your order is dispatched, you will receive a USPS Tracking Number for real-time monitoring.

Our Guarantee:

We take meticulous care in packaging our plants to ensure they arrive in pristine condition. Every plant comes with a 30-days guarantee, providing coverage in case it arrives damaged. If you encounter any issues with your order, please don’t hesitate to reach out to us via email.

We stand firmly behind our products and aim for your complete satisfaction. When you purchase plants from UrbanPlantNook, you can do so with confidence, knowing that your purchase is risk-free.

International Shipping:

As of now, we are only able to provide shipping services within the United States.

Absolutely, we offer a shipping guarantee. We carefully pack each plant in a sturdy carton box to ensure safe delivery. In the rare event of shipping damage, you have a 7-day window to request a refund or replacement. For more detail, please check our Return & Refund & Replacement Policy

We meticulously package our plants for safe delivery in custom-fitted, sturdy carton boxes. These boxes are designed to prevent any shifting during shipment, ensuring your plants arrive in excellent condition. For detailed packaging information, please refer to this link: Our Packing Process

Certainly, should you wish to make changes or cancel your order, kindly reach out within 12 hours of order confirmation. Once your order reaches the "Packing" status, it becomes unmodifiable. For further information, please refer to this page: Order Cancellation & Modification Policy

If you're unsure about your USDA Zone, you can find it by following this link: USDA Zone Map

Orchid Orange Phalaenopsis

$41.99$69.99

30-Days Guarantee

We take meticulous care in packaging our plants to ensure they arrive in pristine condition. Every plant comes with a 30-days guarantee, providing coverage in case it arrives damaged. If you encounter any issues with your order, please don’t hesitate to reach out to us via email: support@urbanplantnook.com because we will send you a replacement plant or offer a refund. 

learn more about our packing process

You May also like

quick plant care guide

Product Information

Information

  • Botanical Name: Phalaenopsis amabilis
  • Common Names: Moon Orchid, Moth Orchid, The Lovely Phalaenopsis

Orchid Orange Phalaenopsis: A Burst of Tropical Sunset

The Orchid Orange Phalaenopsis, often called the Moth Orchid, is an exotic beauty admired for its vibrant, sunset-hued blooms. Its delicate, long-lasting flowers range from warm shades of orange to coral, bringing a lively, tropical feel to any indoor space. Known for its easy care and stunning visual appeal, this orchid is perfect for beginners and experienced growers alike. Blooming several times a year with the right care, it thrives in bright, indirect light and moderate humidity. The Orchid Orange Phalaenopsis adds elegance and a pop of color, making it a prized choice in any orchid collection.

Complete Care Guide for Orchid Orange Phalaenopsis

The Orchid Orange Phalaenopsis, also known as the Moth Orchid, is admired for its vivid orange blooms that can last for several weeks, adding a striking touch to any indoor space. These orchids are relatively low-maintenance and well-suited to home environments. Here’s everything you need to know to keep your Orange Phalaenopsis thriving and blooming beautifully.


1. Light Requirements

  • Bright, Indirect Light: Place your orchid in a spot with bright, indirect light, such as an east or west-facing window. It needs ample light to bloom but should avoid direct sunlight, which can scorch the leaves.
  • Insufficient Light Effects: If the plant doesn’t bloom or its leaves turn dark green, it may need more light. Consider moving it to a brighter spot or supplementing it with a grow light if natural light is limited.

2. Watering

  • Water Sparingly: Water the orchid once a week, ensuring the potting medium is allowed to dry out partially between waterings. Overwatering is a common cause of root rot, so always check the moisture level before watering.
  • Humidity Consideration: Orchids benefit from moderate humidity (40-60%). Mist the leaves occasionally or use a pebble tray with water to help maintain the necessary humidity around the plant.

3. Temperature

  • Ideal Temperature Range: The Orange Phalaenopsis prefers daytime temperatures between 70-80°F (21-27°C) and nighttime temperatures around 60-65°F (15-18°C).
  • Temperature Variation for Blooming: A slight drop in temperature at night can encourage blooming. A temperature difference of about 10°F between day and night helps initiate new flower spikes.

4. Humidity

  • Moderate Humidity: Phalaenopsis orchids love moderate humidity, around 50-60%. If the air in your home is dry, especially during winter, consider placing a humidifier nearby or using a humidity tray.
  • Avoid Excessive Mist on Blooms: While misting is helpful, avoid misting the flowers directly, as excess moisture on blooms can lead to fungal spots or early flower drop.

5. Potting Medium and Soil Requirements

  • Special Orchid Mix: Plant your Phalaenopsis in a well-draining orchid mix. These mixes typically include bark, perlite, and charcoal, allowing for adequate air circulation around the roots.
  • Repot Every 1-2 Years: Repot every 1-2 years to refresh the potting medium and prevent root rot. Choose a clear pot for easy monitoring of root health, as healthy orchid roots should be green when moist and silvery when dry.

6. Fertilizing

  • Feed Regularly During Growth: Fertilize every two weeks during the growing season (spring and summer) with a balanced, diluted orchid fertilizer. Switch to once-a-month feeding in the fall and winter.
  • Flush Between Feedings: To prevent salt buildup in the potting medium, flush the plant’s roots with plain water once a month.

7. Pruning and Maintenance

  • Trim Spent Blooms: Once flowers fade, trim the flower spike just above a visible node. This encourages new growth and the possibility of another blooming cycle.
  • Check Root Health: Occasionally check the roots for any signs of rot or decay. Remove any mushy, brown roots with clean scissors to maintain plant health.

8. Propagation

  • Keikis: Phalaenopsis orchids sometimes produce “keikis,” or baby plants, from the nodes on the flower spike. Once the keiki has a few roots of its own, it can be carefully removed and potted in its own orchid mix.
  • Division Not Possible: Phalaenopsis orchids do not propagate by division, as they grow from a single stem and lack multiple offshoots.

9. Common Issues and Solutions

  • Root Rot: Overwatering is the primary cause of root rot in orchids. Ensure that the potting medium is allowed to dry out between waterings, and avoid letting the roots sit in water.
  • Bud Blast (Bud Drop): Sudden changes in temperature, humidity, or light can cause buds to drop before blooming. Keep environmental conditions as stable as possible to prevent bud blast.
  • Pests: Orchids can attract pests like mealybugs, scale, and aphids. Treat infestations promptly with insecticidal soap or neem oil to avoid spreading.

10. Encouraging Reblooming

  • Temperature Drop for Flower Spikes: To encourage your orchid to rebloom, expose it to a cooler temperature (about 55-60°F or 12-15°C) for a few weeks at night.
  • Maintain High Humidity and Light: Make sure it has access to bright, indirect light and proper humidity levels, as this encourages the production of new flower spikes.

Summary Care Tips

  • Light: Bright, indirect light; avoid direct sun.
  • Water: Water weekly; let the potting medium dry slightly between waterings.
  • Temperature: 70-80°F (21-27°C) during the day; 60-65°F (15-18°C) at night.
  • Humidity: Moderate humidity (50-60%); mist or use a pebble tray if needed.
  • Soil: Use a well-draining orchid mix.
  • Fertilizer: Every two weeks in spring and summer; monthly in fall and winter.

With its long-lasting blooms and relatively low-maintenance needs, the Orchid Orange Phalaenopsis is an exceptional indoor plant for any orchid lover. By providing consistent light, humidity, and proper watering, you’ll enjoy vibrant, healthy blooms year after year.

FAQ

Certainly, each plant is delivered with a Nursery Pot only. You have the flexibility to choose your preferred pot and repot the plant upon arrival.

If your region experiences cold temperatures below 50°F, consider our "Winter Plant Shipping Protection" to safeguard your plant from cold-related damage.

Please take note of the following:

  • Winter Protection is essential for orders in areas with daytime temperatures below 50°F. If temperatures plummet below 0°F, we'll postpone shipping until conditions improve, and we'll notify you accordingly.

  • Orders lacking Winter Protection may be canceled if temperatures in your area dip below 50°F.

  • Without "Winter Plant Shipping Protection," we cannot offer refunds or replacements for cold-related plant damage. Your plant's well-being is our priority.

+
This product has multiple variants. The options may be chosen on the product page

Shipping within the USA:

At UrbanPlantNook, we provide nationwide shipping services. Utilizing specially designed plant packaging, we expedite the delivery of plants across the country. Through rigorous testing and refinement, we have developed a winning formula to ensure the highest quality plants upon delivery.

We’ve established reliable partnerships with USPS to facilitate the delivery of plants throughout North America. We are so confident in these partnerships that we guarantee your plants will arrive in excellent condition.

Order Processing:

We maintain year-round shipping, unaffected by local weather conditions. Typically, your order is processed within 1-2 business days from the date of your order placement. Once we’ve shipped your order, you will promptly receive an USPS Tracking Number to track the delivery progress in detail.

Shipping Fees:

Our shipping fees are straightforward. At checkout, you will be charged a flat rate of $9.99 for all orders, regardless of their size and location in the United Stated. However, we also have a fantastic offer: if your order total exceeds $50, you qualify for free shipping.

  • Flat Shipping Rate $9.99 for order under $49.99
  • Free shipping for order more than $50.00

Note: If your order is $50.00 or above, please choose the free shipping method during the checkout process.

Delivery Timeline:

Your parcel is expected to reach your doorstep within a span of 3-5 working days. It’s important to note that the precise delivery timeframe depends on the USPS Delivery Schedule, over which we have limited control. However, rest assured that as soon as your order is dispatched, you will receive a USPS Tracking Number for real-time monitoring.

Our Guarantee:

We take meticulous care in packaging our plants to ensure they arrive in pristine condition. Every plant comes with a 30-days guarantee, providing coverage in case it arrives damaged. If you encounter any issues with your order, please don’t hesitate to reach out to us via email.

We stand firmly behind our products and aim for your complete satisfaction. When you purchase plants from UrbanPlantNook, you can do so with confidence, knowing that your purchase is risk-free.

International Shipping:

As of now, we are only able to provide shipping services within the United States.

Absolutely, we offer a shipping guarantee. We carefully pack each plant in a sturdy carton box to ensure safe delivery. In the rare event of shipping damage, you have a 7-day window to request a refund or replacement. For more detail, please check our Return & Refund & Replacement Policy

We meticulously package our plants for safe delivery in custom-fitted, sturdy carton boxes. These boxes are designed to prevent any shifting during shipment, ensuring your plants arrive in excellent condition. For detailed packaging information, please refer to this link: Our Packing Process

Certainly, should you wish to make changes or cancel your order, kindly reach out within 12 hours of order confirmation. Once your order reaches the "Packing" status, it becomes unmodifiable. For further information, please refer to this page: Order Cancellation & Modification Policy

If you're unsure about your USDA Zone, you can find it by following this link: USDA Zone Map

Orchid Orange Phalaenopsis

$41.99$69.99

Winter Protection

Winter Protection is needed for orders in areas with daytime temps below 50°F. Shipping may be delayed if temps fall under 0°F, and you'll be notified.

Orders without Winter Protection won’t qualify for refunds or replacements if temperatures drop below 50°F.

+
This product has multiple variants. The options may be chosen on the product page

Winter Protection

Winter Protection is needed for orders in areas with daytime temps below 50°F. Shipping may be delayed if temps fall under 0°F, and you'll be notified.

Orders without Winter Protection won’t qualify for refunds or replacements if temperatures drop below 50°F.

quick plant care guide

Product Information

Information

  • Botanical Name: Phalaenopsis amabilis
  • Common Names: Moon Orchid, Moth Orchid, The Lovely Phalaenopsis

Orchid Orange Phalaenopsis: A Burst of Tropical Sunset

The Orchid Orange Phalaenopsis, often called the Moth Orchid, is an exotic beauty admired for its vibrant, sunset-hued blooms. Its delicate, long-lasting flowers range from warm shades of orange to coral, bringing a lively, tropical feel to any indoor space. Known for its easy care and stunning visual appeal, this orchid is perfect for beginners and experienced growers alike. Blooming several times a year with the right care, it thrives in bright, indirect light and moderate humidity. The Orchid Orange Phalaenopsis adds elegance and a pop of color, making it a prized choice in any orchid collection.

Complete Care Guide for Orchid Orange Phalaenopsis

The Orchid Orange Phalaenopsis, also known as the Moth Orchid, is admired for its vivid orange blooms that can last for several weeks, adding a striking touch to any indoor space. These orchids are relatively low-maintenance and well-suited to home environments. Here’s everything you need to know to keep your Orange Phalaenopsis thriving and blooming beautifully.


1. Light Requirements

  • Bright, Indirect Light: Place your orchid in a spot with bright, indirect light, such as an east or west-facing window. It needs ample light to bloom but should avoid direct sunlight, which can scorch the leaves.
  • Insufficient Light Effects: If the plant doesn’t bloom or its leaves turn dark green, it may need more light. Consider moving it to a brighter spot or supplementing it with a grow light if natural light is limited.

2. Watering

  • Water Sparingly: Water the orchid once a week, ensuring the potting medium is allowed to dry out partially between waterings. Overwatering is a common cause of root rot, so always check the moisture level before watering.
  • Humidity Consideration: Orchids benefit from moderate humidity (40-60%). Mist the leaves occasionally or use a pebble tray with water to help maintain the necessary humidity around the plant.

3. Temperature

  • Ideal Temperature Range: The Orange Phalaenopsis prefers daytime temperatures between 70-80°F (21-27°C) and nighttime temperatures around 60-65°F (15-18°C).
  • Temperature Variation for Blooming: A slight drop in temperature at night can encourage blooming. A temperature difference of about 10°F between day and night helps initiate new flower spikes.

4. Humidity

  • Moderate Humidity: Phalaenopsis orchids love moderate humidity, around 50-60%. If the air in your home is dry, especially during winter, consider placing a humidifier nearby or using a humidity tray.
  • Avoid Excessive Mist on Blooms: While misting is helpful, avoid misting the flowers directly, as excess moisture on blooms can lead to fungal spots or early flower drop.

5. Potting Medium and Soil Requirements

  • Special Orchid Mix: Plant your Phalaenopsis in a well-draining orchid mix. These mixes typically include bark, perlite, and charcoal, allowing for adequate air circulation around the roots.
  • Repot Every 1-2 Years: Repot every 1-2 years to refresh the potting medium and prevent root rot. Choose a clear pot for easy monitoring of root health, as healthy orchid roots should be green when moist and silvery when dry.

6. Fertilizing

  • Feed Regularly During Growth: Fertilize every two weeks during the growing season (spring and summer) with a balanced, diluted orchid fertilizer. Switch to once-a-month feeding in the fall and winter.
  • Flush Between Feedings: To prevent salt buildup in the potting medium, flush the plant’s roots with plain water once a month.

7. Pruning and Maintenance

  • Trim Spent Blooms: Once flowers fade, trim the flower spike just above a visible node. This encourages new growth and the possibility of another blooming cycle.
  • Check Root Health: Occasionally check the roots for any signs of rot or decay. Remove any mushy, brown roots with clean scissors to maintain plant health.

8. Propagation

  • Keikis: Phalaenopsis orchids sometimes produce “keikis,” or baby plants, from the nodes on the flower spike. Once the keiki has a few roots of its own, it can be carefully removed and potted in its own orchid mix.
  • Division Not Possible: Phalaenopsis orchids do not propagate by division, as they grow from a single stem and lack multiple offshoots.

9. Common Issues and Solutions

  • Root Rot: Overwatering is the primary cause of root rot in orchids. Ensure that the potting medium is allowed to dry out between waterings, and avoid letting the roots sit in water.
  • Bud Blast (Bud Drop): Sudden changes in temperature, humidity, or light can cause buds to drop before blooming. Keep environmental conditions as stable as possible to prevent bud blast.
  • Pests: Orchids can attract pests like mealybugs, scale, and aphids. Treat infestations promptly with insecticidal soap or neem oil to avoid spreading.

10. Encouraging Reblooming

  • Temperature Drop for Flower Spikes: To encourage your orchid to rebloom, expose it to a cooler temperature (about 55-60°F or 12-15°C) for a few weeks at night.
  • Maintain High Humidity and Light: Make sure it has access to bright, indirect light and proper humidity levels, as this encourages the production of new flower spikes.

Summary Care Tips

  • Light: Bright, indirect light; avoid direct sun.
  • Water: Water weekly; let the potting medium dry slightly between waterings.
  • Temperature: 70-80°F (21-27°C) during the day; 60-65°F (15-18°C) at night.
  • Humidity: Moderate humidity (50-60%); mist or use a pebble tray if needed.
  • Soil: Use a well-draining orchid mix.
  • Fertilizer: Every two weeks in spring and summer; monthly in fall and winter.

With its long-lasting blooms and relatively low-maintenance needs, the Orchid Orange Phalaenopsis is an exceptional indoor plant for any orchid lover. By providing consistent light, humidity, and proper watering, you’ll enjoy vibrant, healthy blooms year after year.

30-Days Guarantee

We take meticulous care in packaging our plants to ensure they arrive in pristine condition. Every plant comes with a 30-days guarantee, providing coverage in case it arrives damaged. If you encounter any issues with your order, please don’t hesitate to reach out to us via email: support@urbanplantnook.com because we will send you a replacement plant or offer a refund. 

learn more about our packing process

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